@import url("https://fonts.googleapis.com/css2?family=Material+Symbols+Outlined:opsz,wght,FILL,GRAD@20..48,100..700,0..1,-50..200");.material-symbols-outlined{font-family:Material Symbols Outlined;font-weight:400;font-style:normal;line-height:1;letter-spacing:normal;text-transform:none;display:inline-block;white-space:nowrap;direction:ltr;-webkit-font-feature-settings:"liga";font-feature-settings:"liga";-webkit-font-smoothing:antialiased;font-variation-settings:"opsz" 20;vertical-align:-.22em}.iris-root{--iris-500:#61279d;--iris-400:#7c3fbf;--iris-300:#9d5fd3;--iris-200:#c09be8;--iris-glow:rgba(157,95,211,0.15);--bg-base:#16121d;--bg-surface:#1f1a29;--bg-surface-2:#2a2436;--bg-elevated:#352d44;--border:#3a3348;--text-primary:#f4f1f8;--text-secondary:#b8b0c8;--text-muted:#7e7690;--ok:#3fd17a;--warn:#f5b742;--danger:#ff6b6b;--info:#5bb8f5;--r-8:8px;--r-12:12px;--r-18:18px;--r-pill:999px;color:var(--text-primary);background:var(--bg-base);font-family:ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,sans-serif;-webkit-font-smoothing:antialiased}.iris-root.iris-light{--bg-base:#f4f1f8;--bg-surface:#ffffff;--bg-surface-2:#efeaf6;--bg-elevated:#e6def2;--border:#d8cfe6;--text-primary:#1f1a29;--text-secondary:#4b4360;--text-muted:#8b829e;--iris-glow:rgba(97,39,157,0.12)}.iris-root *,.iris-root :after,.iris-root 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.title{display:flex;flex-direction:column;line-height:1.1}.iris-header .title .name{font-weight:700;font-size:16px}.iris-header .title .status{font-size:12px;color:var(--ok)}.iris-header .spacer{flex:1}.iris-iconbtn{width:40px;height:40px;display:grid;place-items:center;border-radius:var(--r-pill);background:transparent;border:none;color:var(--text-secondary);font-size:22px;cursor:pointer}.iris-iconbtn:hover{background:var(--bg-surface-2)}.iris-menu-backdrop{position:fixed;inset:0;z-index:39;background:transparent}.iris-menu{position:absolute;top:52px;right:12px;z-index:40;background:var(--bg-elevated);border:1px solid var(--border);border-radius:var(--r-12);padding:6px;min-width:180px;box-shadow:0 12px 32px rgba(0,0,0,.4)}.iris-menu button{width:100%;text-align:left;padding:10px 12px;font-size:14px;color:var(--text-primary);background:transparent;border:none;border-radius:var(--r-8);cursor:pointer}.iris-menu button:hover{background:var(--bg-surface-2)}.iris-menu 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iris-in{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.iris-typing{align-self:flex-start;display:flex;gap:5px;padding:14px 16px;background:var(--bg-surface);border:1px solid var(--border);border-left:2px solid var(--iris-300);border-radius:var(--r-18);border-top-left-radius:var(--r-8)}.iris-typing span{width:7px;height:7px;border-radius:var(--r-pill);background:var(--iris-300);animation:iris-pulse 1.2s ease-in-out infinite}.iris-typing span:nth-child(2){animation-delay:.18s}.iris-typing span:nth-child(3){animation-delay:.36s}@keyframes iris-pulse{0%,60%,to{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}.iris-chips{display:flex;gap:8px;overflow-x:auto;padding:8px 12px;scrollbar-width:none}.iris-chips::-webkit-scrollbar{display:none}.iris-chip{flex:0 0 auto;min-height:40px;padding:8px 14px;font-size:14px;color:var(--text-secondary);background:var(--bg-surface-2);border:1px solid 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var(--border);border-radius:var(--r-12);padding:16px;margin-bottom:16px}.iris-row{flex-wrap:wrap}.iris-row,.iris-token-line{display:flex;align-items:center;gap:8px}.iris-token-line{justify-content:space-between;padding:10px 0;border-top:1px solid var(--border);font-size:14px}.iris-link-out{color:var(--iris-300);word-break:break-all;font-size:13px}.iris-btn-ghost{min-height:40px;padding:8px 14px;font-size:14px;color:var(--text-primary);background:var(--bg-surface-2);border:1px solid var(--border);border-radius:var(--r-8);cursor:pointer}.iris-btn-ghost:hover{border-color:var(--iris-300)}.iris-report-title{margin:0 0 16px;font-size:22px;line-height:1.25;font-weight:700;letter-spacing:-.01em;color:var(--text-primary)}.iris-report-sections{display:flex;flex-direction:column;gap:12px}.iris-report-card{background:var(--bg-surface-2);border:1px solid 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var(--border);border-radius:var(--r-8);background:var(--bg-surface-2)}.iris-msg-table{border-collapse:collapse;width:100%;font-size:13px;line-height:1.4}.iris-msg-table td,.iris-msg-table th{padding:6px 10px;text-align:left;white-space:nowrap;border-bottom:1px solid var(--border);vertical-align:top}.iris-msg-table th{font-weight:600;font-size:12px;letter-spacing:.02em;color:var(--iris-300);background:var(--bg-elevated);position:sticky;top:0}.iris-msg-table tbody tr:nth-child(2n) td{background:rgba(255,255,255,.025)}.iris-msg-table tbody tr:last-child td{border-bottom:none}.iris-msg-table td{color:var(--text-secondary)}.iris-action{align-self:flex-start;max-width:92%;padding:14px 16px;background:var(--bg-surface);border:1px solid var(--border);border-left:3px solid var(--iris-500);border-radius:var(--r-12);display:flex;flex-direction:column;gap:12px;animation:iris-in .15s ease-out 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auto}.iris-action-ghosts{display:flex;flex-wrap:wrap;gap:8px}.iris-action-ghost{flex:1 1 30%;min-height:44px;padding:10px 12px;font-size:15px;font-weight:600;color:var(--text-secondary);background:transparent;border:1px solid var(--border);border-radius:var(--r-8);cursor:pointer}.iris-action-ghost:hover:not(:disabled){border-color:var(--iris-300);color:var(--text-primary)}.iris-action-ghost.active{border-color:var(--iris-400);color:var(--text-primary)}.iris-action-ghost:disabled{opacity:.5;cursor:default}.iris-action-note{display:flex;flex-direction:column;gap:8px}.iris-action-note-label{font-size:13px;line-height:1.4;color:var(--text-secondary)}.iris-action-note-input{width:100%;font-size:16px;line-height:1.45;padding:10px 12px;color:var(--text-primary);background:var(--bg-surface);border:1px solid 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.iris-action-result{color:var(--warn)}.iris-action.superseded{border-left-color:var(--iris-300)}.iris-action.superseded .iris-action-result{color:var(--text-secondary)}.iris-action.manual{border-left-color:var(--text-muted)}.iris-action.manual .iris-action-result{color:var(--text-muted)}.iris-action.money{border-left-color:var(--warn);border-left-width:4px}.iris-action.money .iris-action-summary{font-weight:600}.iris-action.money.cancelled,.iris-action.money.done,.iris-action.money.failed,.iris-action.money.manual,.iris-action.money.rejected,.iris-action.money.superseded{border-left-width:3px}.iris-action-money{position:relative;overflow:hidden;color:var(--text-primary);background:color-mix(in srgb,var(--warn) 18%,transparent);border-color:var(--warn);touch-action:none;user-select:none}.iris-action-money:hover:not(:disabled){background:color-mix(in srgb,var(--warn) 26%,transparent);border-color:var(--warn)}.iris-action-money:disabled{opacity:.5;cursor:default}.iris-action-money-label{position:relative;z-index:1}.iris-action-money-fill{position:absolute;inset:0 auto 0 0;width:0;background:color-mix(in srgb,var(--warn) 55%,transparent);z-index:0;transition:width 0s linear;pointer-events:none}.iris-action-money.holding .iris-action-money-fill{width:100%;transition:width .6s linear}.iris-ig-overlay{position:fixed;inset:0;z-index:50;display:flex;align-items:flex-end;justify-content:center;background:rgba(0,0,0,.62);-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);animation:iris-ig-fade .16s ease-out both}@keyframes iris-ig-fade{0%{opacity:0}to{opacity:1}}.iris-ig-sheet{width:100%;max-width:520px;max-height:92dvh;display:flex;flex-direction:column;background:var(--bg-base);border:1px solid var(--border);border-bottom:none;border-radius:var(--r-18) var(--r-18) 0 0;box-shadow:0 -12px 40px rgba(0,0,0,.5);animation:iris-ig-up .2s ease-out both}@keyframes iris-ig-up{0%{transform:translateY(24px);opacity:.6}to{transform:translateY(0);opacity:1}}@media (min-width:560px){.iris-ig-overlay{align-items:center}.iris-ig-sheet{border-bottom:1px solid var(--border);border-radius:var(--r-18)}}.iris-ig-header{display:flex;align-items:center;gap:12px;padding:16px;border-bottom:1px solid var(--border)}.iris-ig-title{flex:1;margin:0;font-size:20px;font-weight:700;letter-spacing:-.01em;color:var(--text-primary)}.iris-ig-body{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:16px}.iris-ig-intro{margin:0;font-size:16px;line-height:1.5;color:var(--text-secondary)}.iris-ig-sub{font-size:14px;color:var(--text-muted)}.iris-ig-final,.iris-ig-sub{margin:4px 0 0;line-height:1.5}.iris-ig-final{padding:12px 14px;font-size:15px;color:var(--text-primary);background:var(--iris-glow);border:1px solid var(--border);border-left:3px solid var(--iris-300);border-radius:var(--r-8)}.iris-ig-steps{gap:18px}.iris-ig-step,.iris-ig-steps{display:flex;flex-direction:column}.iris-ig-step{gap:10px}.iris-ig-step-head{display:flex;align-items:flex-start;gap:12px}.iris-ig-badge{flex:0 0 auto;width:30px;height:30px;display:grid;place-items:center;border-radius:var(--r-pill);background:var(--iris-500);color:#fff;font-size:16px;font-weight:700;font-variant-numeric:tabular-nums}.iris-ig-step-text{margin:0;padding-top:3px;font-size:16px;line-height:1.45;color:var(--text-primary)}.iris-ig-step-text strong{font-weight:700;color:var(--text-primary)}.iris-ig-illus{align-self:stretch;padding:8px;background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--r-12)}.iris-ig-svg{display:block;width:100%;height:auto}.iris-ig-callout{display:flex;gap:14px;align-items:flex-start;padding:14px;background:var(--bg-surface);border:1px solid var(--border);border-left:3px solid var(--iris-300);border-radius:var(--r-12)}.iris-ig-callout-title{margin:0;font-size:16px;font-weight:700;color:var(--text-primary)}.iris-ig-oneclick{display:flex;flex-direction:column;gap:8px}.iris-ig-install-btn{width:100%;min-height:56px;font-size:18px;font-weight:700;color:#fff;background:var(--iris-500);border:none;border-radius:var(--r-12);cursor:pointer;transition:background .12s ease}.iris-ig-install-btn:hover:not(:disabled){background:var(--iris-400)}.iris-ig-install-btn:disabled{opacity:.6;cursor:default}.iris-ig-done{display:flex;flex-direction:column;align-items:center;text-align:center;gap:8px;padding:24px 8px}.iris-ig-done-check{width:64px;height:64px;display:grid;place-items:center;border-radius:var(--r-pill);background:var(--iris-glow);border:2px solid var(--ok);color:var(--ok);font-size:34px;font-weight:700}.iris-ig-done-text{margin:4px 0 0;font-size:18px;font-weight:700;color:var(--text-primary)}.iris-ig-footer{display:flex;gap:12px;padding:12px 16px calc(12px + env(safe-area-inset-bottom));border-top:1px solid var(--border)}.iris-ig-later{flex:1;min-height:48px;padding:12px 16px;font-size:15px;font-weight:600;color:var(--text-secondary);background:transparent;border:1px solid var(--border);border-radius:var(--r-12);cursor:pointer}.iris-ig-later:hover{color:var(--text-primary);border-color:var(--iris-300)}.iris-ig-ok{flex:1;min-height:48px;padding:12px 16px;font-size:15px;font-weight:700;color:#fff;background:var(--iris-500);border:none;border-radius:var(--r-12);cursor:pointer;transition:background .12s ease}.iris-ig-ok:hover{background:var(--iris-400)}@media (prefers-reduced-motion:reduce){.iris-ig-overlay,.iris-ig-sheet{animation:none}}.iris-inbox-toggle{font-size:20px}.iris-drawer-backdrop{position:fixed;inset:0;z-index:40;background:rgba(0,0,0,.5);animation:iris-fade-in .15s ease}.iris-drawer{position:fixed;top:0;left:0;z-index:41;height:100%;width:min(86vw,340px);display:flex;flex-direction:column;background:var(--bg-surface);border-right:1px solid var(--border);padding:env(safe-area-inset-top) 0 env(safe-area-inset-bottom);transform:translateX(-100%);transition:transform .2s ease;box-shadow:2px 0 18px rgba(0,0,0,.35)}.iris-drawer.open{transform:translateX(0)}.iris-drawer-head{display:flex;align-items:center;justify-content:space-between;padding:14px 12px 10px 16px;border-bottom:1px solid var(--border)}.iris-drawer-title{font-weight:700;font-size:16px}.iris-newconv{margin:12px;padding:12px 14px;min-height:44px;border-radius:var(--r-12);background:var(--iris-500);color:#fff;border:none;font-size:15px;font-weight:600;text-align:left;cursor:pointer}.iris-newconv:hover{background:var(--iris-400)}.iris-conv-list{flex:1;overflow-y:auto;padding:0 8px 16px;-webkit-overflow-scrolling:touch}.iris-conv-empty{color:var(--text-muted);font-size:13px;padding:10px 12px}.iris-conv-row{position:relative;display:flex;align-items:stretch;border-radius:var(--r-12)}.iris-conv-row.active,.iris-conv-row:hover{background:var(--bg-surface-2)}.iris-conv-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:3px;padding:10px 6px 10px 10px;min-height:44px;background:transparent;border:none;text-align:left;cursor:pointer;color:var(--text-primary)}.iris-conv-line1{display:flex;align-items:center;min-width:0}.iris-conv-title{font-size:14px;font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.iris-conv-pin{font-size:12px;flex:none}.iris-conv-line2{font-size:12px;color:var(--text-muted)}.iris-conv-more{width:40px;height:auto;align-self:stretch;font-size:20px;flex:none}.iris-conv-menu{position:absolute;top:42px;right:6px;z-index:3;display:flex;flex-direction:column;min-width:150px;background:var(--bg-elevated);border:1px solid var(--border);border-radius:var(--r-12);padding:4px;box-shadow:0 8px 22px rgba(0,0,0,.4)}.iris-conv-menu button{padding:11px 12px;min-height:44px;background:transparent;border:none;border-radius:var(--r-8);color:var(--text-primary);font-size:14px;text-align:left;cursor:pointer}.iris-conv-menu button:hover{background:var(--bg-surface-2)}.iris-conv-menu button.danger{color:var(--danger)}.iris-conv-rename{flex:1;margin:6px 8px;padding:10px 12px;min-height:44px;font-size:16px;background:var(--bg-surface-2);border:1px solid var(--iris-400);border-radius:var(--r-12);color:var(--text-primary)}.iris-arch-toggle{width:100%;margin-top:8px;padding:12px;min-height:44px;background:transparent;border:none;border-top:1px solid var(--border);color:var(--text-secondary);font-size:13px;font-weight:600;text-align:left;cursor:pointer}.iris-toast{position:fixed;left:50%;bottom:calc(24px + env(safe-area-inset-bottom));z-index:50;transform:translateX(-50%);display:flex;align-items:center;gap:16px;max-width:90vw;padding:12px 16px;background:var(--bg-elevated);border:1px solid var(--border);border-radius:var(--r-pill);box-shadow:0 8px 24px rgba(0,0,0,.4);font-size:14px;animation:iris-fade-in .15s ease}.iris-toast button{background:transparent;border:none;color:var(--iris-300);font-size:14px;font-weight:700;cursor:pointer}@keyframes iris-fade-in{0%{opacity:0}to{opacity:1}}@media (prefers-reduced-motion:reduce){.iris-drawer{transition:none}.iris-drawer-backdrop,.iris-toast{animation:none}}.triage-seg{display:flex;gap:4px;background:var(--bg-surface-2);border:1px solid var(--border);border-radius:var(--r-pill);padding:4px;margin-bottom:16px}.triage-seg button{flex:1;min-width:0;min-height:44px;padding:8px;border:none;background:transparent;color:var(--text-secondary);font-size:13.5px;font-weight:600;border-radius:var(--r-pill);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:5px;flex-wrap:wrap;line-height:1.2;text-align:center}.triage-seg button:hover:not(.active){color:var(--text-primary)}.triage-seg button.active{background:var(--iris-500);color:#fff}.triage-seg button .count{font-variant-numeric:tabular-nums;opacity:.85}.triage-card{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--r-12);margin-bottom:16px;overflow:hidden}.triage-card.done{opacity:.5}.iris-nav{display:flex;gap:4px;overflow-x:auto;white-space:nowrap;margin-bottom:16px;-webkit-overflow-scrolling:touch;scrollbar-width:none}.iris-nav::-webkit-scrollbar{display:none}.iris-nav a{display:inline-flex;align-items:center;gap:6px;min-height:44px;padding:0 14px;border-radius:var(--r-pill);font-size:14px;font-weight:500;color:var(--text-secondary);text-decoration:none}.iris-nav a .material-symbols-outlined{font-size:18px}.iris-nav a:hover{background:var(--bg-surface-2)}.iris-nav a.active{color:var(--iris-300);background:var(--bg-surface);font-weight:700}.iris-nav-badge{min-width:18px;height:18px;padding:0 5px;border-radius:var(--r-pill);background:var(--iris-300);color:var(--bg-base);font-size:11px;font-weight:700;display:inline-flex;align-items:center;justify-content:center}.triage-card.spotlight{border-color:var(--iris-300);animation:triage-spot 2.4s ease-out 1}@keyframes triage-spot{0%{box-shadow:0 0 0 4px var(--iris-300)}to{box-shadow:0 0 0 0 transparent}}@media (prefers-reduced-motion:reduce){.triage-card.spotlight{animation:none}}.triage-head{display:flex;flex-wrap:wrap;align-items:center;gap:8px;padding:14px 16px 8px}.triage-tid{font-weight:700;font-size:13px;color:var(--iris-300)}.triage-odoo{font-size:12px;color:var(--text-muted);text-decoration:none;display:inline-flex;align-items:center;gap:2px;min-height:28px}.triage-odoo:hover{color:var(--iris-300)}.triage-badge-sensible{display:inline-flex;align-items:center;gap:3px;font-size:11px;font-weight:700;color:var(--warn);border:1px solid var(--warn);border-radius:var(--r-pill);padding:2px 8px}.triage-subj{width:100%;font-weight:650;font-size:15px;color:var(--text-primary);line-height:1.3}.triage-meta{display:flex;gap:12px;flex-wrap:wrap;padding:0 16px 4px;font-size:12px;color:var(--text-muted)}.triage-meta .ball{color:var(--info)}.triage-reality{margin:8px 16px 14px;padding:12px 14px;background:var(--bg-surface-2);border:1px solid var(--border);border-left:3px solid var(--iris-300);border-radius:var(--r-8);font-size:14px;color:var(--text-secondary)}.triage-reality.danger{border-left-color:var(--danger)}.triage-reality .lbl{display:flex;align-items:center;gap:5px;font-size:10.5px;text-transform:uppercase;letter-spacing:.07em;font-weight:700;color:var(--iris-300);margin-bottom:7px}.triage-reality.danger .lbl{color:var(--danger)}.triage-reality .status{font-weight:650;color:var(--text-primary)}.triage-reality .flag{display:flex;align-items:flex-start;gap:5px;margin-top:7px;color:var(--danger);font-weight:600}.triage-reality .cust{margin-top:10px;padding-top:10px;border-top:1px solid var(--border);white-space:pre-wrap;word-wrap:break-word}.triage-reality .cust .who{display:block;font-weight:700;font-size:12px;margin-bottom:3px}.triage-reality .situation{color:var(--text-primary);font-size:14px;line-height:1.45;margin-bottom:8px}.triage-reality .action-needed{display:flex;align-items:flex-start;gap:6px;margin:8px 0;padding:9px 11px;background:color-mix(in srgb,var(--warn) 12%,transparent);border:1px solid color-mix(in srgb,var(--warn) 45%,transparent);border-radius:var(--r-8);color:var(--text-primary);font-weight:550;line-height:1.4}.triage-reality .action-needed .material-symbols-outlined{color:var(--warn);margin-top:1px}.triage-reality .action-needed .an-lbl{display:block;font-size:10.5px;text-transform:uppercase;letter-spacing:.06em;font-weight:700;color:var(--warn);margin-bottom:2px}.triage-reality .fact-chip{margin-top:4px;padding:2px 9px;font-weight:600;border:1px solid var(--border);border-radius:999px;background:var(--bg-surface)}.triage-reality .fact-chip,.triage-thread-btn{display:inline-flex;align-items:center;font-size:12px}.triage-thread-btn{margin:0 16px 8px;min-height:32px;padding:5px 12px;color:var(--text-secondary);background:var(--bg-surface-2);border:1px solid var(--border);border-radius:var(--r-8);cursor:pointer;gap:5px}.triage-thread-btn:hover{border-color:var(--iris-300)}.triage-thread{margin:0 16px 12px;padding-top:8px;border-top:1px solid var(--border)}.triage-thread .msg{margin-bottom:8px;font-size:12.5px;white-space:pre-wrap;color:var(--text-secondary)}.triage-thread .msg .who{font-weight:700}.triage-bubble{max-width:88%;margin-bottom:8px;padding:8px 11px;border-radius:var(--r-8);font-size:12.5px;line-height:1.45}.triage-bubble.client{margin-right:auto;background:var(--bg-surface-2);border:1px solid var(--border);border-bottom-left-radius:3px}.triage-bubble.us{margin-left:auto;background:color-mix(in srgb,var(--iris-300) 12%,var(--bg-surface));border:1px solid color-mix(in srgb,var(--iris-300) 40%,transparent);border-bottom-right-radius:3px}.triage-bubble .b-meta{display:flex;align-items:baseline;gap:6px;margin-bottom:3px}.triage-bubble .b-meta .who{font-weight:700;font-size:11.5px}.triage-bubble.client .b-meta .who{color:var(--info)}.triage-bubble.us .b-meta .who{color:var(--iris-300)}.triage-bubble .b-meta .when{color:var(--text-muted);font-size:11px;margin-left:auto}.triage-bubble .b-meta .chan{display:inline-flex;align-items:center;gap:3px;font-size:10px;font-weight:600;letter-spacing:.02em;padding:1px 7px 1px 5px;border-radius:999px;color:var(--text-muted);background:var(--bg-surface-2);border:1px solid var(--border)}.triage-bubble .b-meta .chan.sms{color:var(--iris-300);border-color:color-mix(in srgb,var(--iris-300) 35%,transparent);background:color-mix(in srgb,var(--iris-300) 8%,transparent)}.triage-bubble .b-meta .chan.email{color:var(--info);border-color:color-mix(in srgb,var(--info) 30%,transparent);background:color-mix(in srgb,var(--info) 8%,transparent)}.triage-bubble .b-body{white-space:pre-wrap;word-wrap:break-word;color:var(--text-primary)}.triage-notes{margin-top:6px;border-top:1px solid var(--border);padding-top:8px}.triage-notes-btn{display:inline-flex;align-items:center;gap:5px;min-height:30px;padding:4px 10px;font-size:11.5px;color:var(--text-muted);background:transparent;border:1px solid var(--border);border-radius:var(--r-8);cursor:pointer}.triage-notes-btn:hover{border-color:var(--iris-300);color:var(--text-secondary)}.triage-notes-list{margin-top:8px}.triage-notes-list .note{margin-bottom:8px;padding-left:9px;border-left:2px solid color-mix(in srgb,var(--warning) 55%,var(--border));font-size:12px}.triage-notes-list .note .when{color:var(--text-muted);font-size:10.5px}.triage-notes-list .note .n-body{white-space:pre-wrap;word-wrap:break-word;color:var(--text-muted);margin-top:2px}.triage-choices{padding:0 16px 16px;display:grid;gap:10px}.triage-choice{display:grid;grid-template-columns:auto 1fr;gap:12px;align-items:start;padding:12px 14px;border:1px solid var(--border);border-radius:var(--r-8);background:var(--bg-surface);cursor:pointer;text-align:left;font:inherit;color:inherit;width:100%;min-height:44px}.triage-choice:hover:not(:disabled){border-color:var(--iris-300)}.triage-choice.sel{border-color:var(--iris-400);background:var(--bg-surface-2)}.triage-choice.reco{border-style:dashed;border-color:var(--iris-300)}.triage-choice:disabled{opacity:.5;cursor:default}.triage-pick{width:30px;height:30px;display:grid;place-items:center;border-radius:var(--r-8);background:var(--bg-surface-2);color:var(--iris-300);border:1px solid var(--border);flex:none}.triage-choice.sel .triage-pick{background:var(--iris-500);color:#fff;border-color:var(--iris-500)}.triage-choice .t{font-weight:650;font-size:14px;color:var(--text-primary);display:flex;align-items:center;gap:8px;flex-wrap:wrap}.triage-rectag{font-size:10px;font-weight:700;color:var(--iris-300);text-transform:uppercase;letter-spacing:.06em;border:1px solid var(--iris-300);border-radius:var(--r-pill);padding:1px 7px}.triage-choice .d{font-size:13px;color:var(--text-secondary);margin-top:3px;line-height:1.4}.triage-draft{margin:-2px 0 2px;padding:12px 14px;background:var(--bg-surface-2);border:1px dashed var(--border);border-radius:var(--r-8)}.triage-draft .dlbl{display:flex;align-items:center;gap:6px;font-size:10.5px;text-transform:uppercase;letter-spacing:.07em;color:var(--text-muted);font-weight:700;margin-bottom:8px}.triage-draft .hint{font-size:12px;color:var(--text-muted);margin:0 0 8px;line-height:1.4}.triage-draft textarea{width:100%;min-height:120px;padding:10px 12px;font-size:16px;line-height:1.5;border-radius:var(--r-8);border:1px solid var(--border);background:var(--bg-base);color:var(--text-primary);font-family:inherit;resize:vertical}.triage-draft textarea:focus{outline:none;border-color:var(--iris-400)}.triage-draft .drow{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}.triage-draft-warn{font-size:12px;color:var(--warn);margin-top:6px;display:flex;align-items:center;gap:4px}.triage-draft-info{font-size:12px;color:var(--text-muted);margin-top:6px}.triage-draft-escalate{font-size:12.5px;color:var(--warn);margin-bottom:8px;background:var(--bg-base);border-radius:var(--r-8);padding:8px 10px}.triage-btn{min-height:44px;padding:9px 14px;border-radius:var(--r-8);border:1px solid var(--border);background:var(--bg-surface);color:var(--text-primary);cursor:pointer;font-size:14px;font-weight:600;display:inline-flex;align-items:center;gap:6px}.triage-btn:hover:not(:disabled){border-color:var(--iris-300)}.triage-btn.primary{background:var(--iris-500);border-color:var(--iris-500);color:#fff}.triage-btn.primary:hover:not(:disabled){background:var(--iris-400);border-color:var(--iris-400)}.triage-btn:disabled{opacity:.5;cursor:default}.triage-result{margin:0 16px 14px;font-size:13px;display:flex;align-items:center;gap:6px}.triage-result.ok{color:var(--ok)}.triage-result.ko{color:var(--danger)}